If you’ve placed an order online recently, you may have noticed a delay in delivery times – unfortunately, our delivery partners are experiencing some delays due to limited flights, social distancing requirements and increased parcel volumes. This means there may be delays of up to five business days once your order is dispatched.
You can read more information from our delivery partners below:
On our end, it’s business as usual. We’re packing and dispatching orders within 24 hours of receiving them on weekdays. Once your order has been dispatched, you will receive an email with your tracking number – this is the best way to keep track of your order.
We understand and share your frustrations in these challenging times, and we appreciate your patience and support wholeheartedly.
If you'd prefer to shop instore, both our Adelaide stores remain open with updated shopping times. Find our stores and view our opening hours here.
We’re here to help, so please reach out to us at [email protected] if you have any questions.
The Shouz team.